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Customer Login
Key Features
Service Stability Graphs
Email/Cell SMS Alerts
Track 10 Host:Port Sets
Performance Analyzer
Domain Expiration Warnings
Works with any Hosting Service
Interesting Facts
- Less than 15% of all websites monitor their performance and availability statistics.
- Most Internet users will not wait more than 5 seconds for a webpage, or return to a site if they encounter a loading error.
- How much is cheap web hosting actually costing your organization in lost revenue due to unstable service?
Common Services
| Port |
Service |
| 21 | ftp |
| 22 | ssh |
| 23 | telnet |
| 25 | smtp |
| 53 | dns |
| 80 | http |
| 110 | pop3 |
| 143 | imap |
| 443 | https |
| 700 | epp |
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Introduction
A successful website is only profitable while it is up and running. This is why using Service Monitoring is so
critical. With the ability to monitor not only your webserver, but also services like
email, ftp, and more you can keep an eye on stability and have tangible details to use
when making formal complaints to service providers.
Stability is Essential
As an online business your focus needs to be on your core competency, not technical
issues like micro-managing your website. Regardless of your product line and level of
customer service; if your site is down customers cannot purchase your product or
service. When you look at the cost of a web hosting plan with your average sale
many companies find that missing even one or two orders can actually make "cheap"
hosting services cost your organization money when it comes to the bottom line each year.
Clients are NOT Staff
You and your staff cannot watch over your site everyday, you have enough work to do
on your own. But on that same point a fear of every online business is a willing client
unable to access your site. Be it a new client interested in ordering a product
or service, or an existing client in need of assistance you do not want to put the
responsibility of finding your site has gone down on the shoulders of the very clients
trying to order from it.
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| Graphical Reports |
Service Expectations
As an online business you have certain expectations, sometimes even promises your
web hosting provider has made like uptime guarantees or response time quotas. What
website owners can find over time is that when issues like this come up, it commonly
becomes your responsibility to prove and demand reparations. With Service Monitoring
you will have the knowledge and information necessary to enhance your online presence.
Knowledge is Power
With detailed graphs, email/SMS notices, performance analyzers,
and independent domain expiration notices you get a fair
understanding of what the actual users experience. Focusing
on enhancing your customer's experience and providing the best
products and services to help better their lives and businesses.
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